Analyzing the Impact of Cloud-Based Spatial Decision Support Systems on Decision-Making Efficiency and User Satisfaction

الملخص

    This study aimed to measure and evaluate the impact of cloud-based spatial decision support systems on both administrative decision-making efficiency and user satisfaction. The study was conducted in the General Directorate of Education in Anbar Governorate, Iraq, and employed a descriptive-analytical methodology. The study population consisted of administrative leaders, technical staff, and those responsible for human and educational resource management. A random sample of 221 respondents was selected, and their questionnaires were analyzed using the Statistical Package for the Social Sciences (SPSS). The results showed a statistically significant positive correlation between cloud-based spatial systems and their dimensions (system quality, information quality, and service quality) and the variables of decision-making efficiency and user satisfaction. The simple correlation coefficient for decision efficiency was 0.818, with a significance level of 0.001 and a coefficient of determination of 0.669. The study recommended the need to enhance investment in the geographic cloud infrastructure for education in Anbar to ensure that decisions regarding the distribution of educational resources and human resources and filling vacancies are made accurately, quickly and with the lowest error rate.