Enhancing Government Services and Combating Corruption through an E-Government System for Internal Employee Services
Keywords:
E-government, Internal Employee Services, Administrative Reform, Transparency, Corruption, Public Administration.Abstract
E-government involves a strategy that aims to modernize government services by utilizing information and communication technology. Its main objectives include improving service quality fighting corruption and ensuring transparency. This study emphasizes the importance of change to establish a dynamic and open work culture, in government agencies. To achieve these aims a specific e government system is suggested for employee services (G2E) within government bodies. The system is created using Visual Basic.net and collaborative SQL databases enabling employees to monitor their benefits. The results demonstrate the outcomes of e government endeavors, such as enhanced efficiency, cost savings and increased satisfaction among beneficiaries due to efficient service delivery reduced waiting periods and accurate data provision. The conclusions underscore the significance of change, in fostering an transparent work environment. Through the implementation of the suggested e government system government institutions can improve service provision empower their staff members and contribute to enhancing administration.
